We typically require a 30% deposit via wire transfer (T/T) upon order confirmation, with the remaining 70% balance paid before shipment. For long-term corporate clients and high-volume orders, we can also discuss L/C at sight or other flexible payment arrangements.

The standard production lead time for our regular catalog products is 3-4 weeks. Custom OEM/ODM solutions or extra-large orders may take 5-6 weeks. An exact delivery schedule is provided together with the formal quotation.

Absolutely. Our in-house engineering team specializes in OEM and ODM services. We can modify existing product specifications, adjust materials, or develop entirely new solutions tailored to your technical requirements and branding needs.

All standard products come with a comprehensive 12-month warranty covering any manufacturing defects. We also offer extended warranty options and long-term technical support agreements tailored for enterprise-level deployments.

Yes, we ship worldwide. We maintain long-term partnerships with reliable international freight forwarders, offering highly competitive sea, air and express options. Incoterms such as FOB, CIF and DDP are available upon request.